Trade Quality Specialist

Trade Quality Specialist

Position/Title: Laboratory Technician
Reports Too: Quality Assurance Manager
Function: Quality
Area: South Africa
Number of Reports: 0

Overall Responsibility:

The Laboratory Technician responsibilities will include conducting and supporting scientific investigations and experiments. planning, setting up and undertaking controlled experiments and trials. recording and analyzing data.

Focus Area 1:Trade Quality Management

Conduct regular Trade Visits Management of stock age and review, approve/reject stock age concessions.
Management of accident/shifted loads and compiling quality reports.
Management of block stock and returning stock from trade.
Conducting traceability, recall and withdrawals
Coordinate stock upliftment from trade.
Coordinate disposal of isolated stock.
Conducting warehouse/ depot audits and driving housekeeping at the Depo level.
On the job informal training and education to outlet staff and Sales reps.
Management of repacking and training of staff.
Conduct Product Stock surveys to allow for the identification of sources of rotation issues and improvement areas
Responsible for execution, implementation and assessment of long term
Trade quality strategy and Goals in Sales and Distribution.
Management of customer complaints& trend analysis
Driving problem solving of Customer and Consumer complaints
Prompting consumer complaint trends to Marketing teams
Develop and update SOPs related to trade activities, stock age management, complaints handling, etc
Monitoring outlets tap hygiene compliance
Conduct internal audits on traceability systems Initiate Mock recalls

Requirements of the Role

NSC Matric Certificate with Core Maths, Biology, Science
Tertiary degree/diploma in food science, or related field.
2-3 year experience in a packaging lab or Quality environment
Sensory analysis experience advantageous
Drivers license & Own Vehicle essential
Passport required Required to travel across SA and Africa

Preferred Skills/Competencies

Computer proficient
Good communication
Good self-management skills

NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level

Job Department: Production / Brewing
Job Location: Western Cape

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